Privacy Policy

Last updated December 24, 2024

At webcrawlerspider, accessible from https://webcrawlerspider.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by webcrawlerspider and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in webcrawlerspider. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Refund Policy

We aim to ensure customer satisfaction with our services. However, due to the nature of our products and services (data scraping tools and lead generation services), we maintain the following refund policy:

  • Refunds will only be considered if the service has not been initiated or if technical issues prevent the service from being delivered.
  • Refund requests must be made within 7 days of purchase and will require proof of non-usage or technical difficulties.
  • Services or subscriptions that have been fully delivered or accessed are non-refundable.
  • Customized services or tools created for specific user needs are also non-refundable.
  • If eligible, refunds will be processed to the original payment method within 7-10 business days after approval.
  • A confirmation email will be sent once the refund has been processed.

Cancellation Policy

We may cancel your payment under the following conditions:

  • You may cancel your subscription or services at any time by contacting our support team at [email protected].
  • Cancellations will only be effective from the next billing cycle. No refunds will be provided for the current billing cycle.
  • We reserve the right to cancel or suspend services in cases of misuse, non-compliance with our terms, or fraudulent activities.
  • In such cases, no refunds will be provided.
  • For cancellations or refund-related inquiries, please contact us at [email protected].

Shipping and Delivery Policy

At Web Crawler Spider, we provide digital products and services that are delivered electronically. Below is our Shipping and Delivery Policy outlining how we process and deliver our services.

  • Delivery Method: All purchased digital products and services, such as scraping tools, lead generation data, or other related services, are delivered electronically via email or through a secure download link provided in the user dashboard. No physical shipping is required for our products.
  • Delivery Timeline: Most digital products are accessible immediately after successful payment confirmation. Custom or subscription-based services may require additional time for processing, which will be communicated to the user at the time of purchase.
  • Delivery Issues: If you do not receive your purchased product or experience any delay, please contact our support team at [email protected] We will resolve the issue promptly.
  • Changes to Delivery: In case of maintenance or unexpected delays, we will notify you via email or your registered contact details.

Log Files

webcrawlerspider follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of webcrawlerspider. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on webcrawlerspider, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that webcrawlerspider has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

webcrawlerspider's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. webcrawlerspider does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. Our Privacy Policy was created with the help of the Privacy Policy Generator.

"How do you contact us regarding this policy"

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

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